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BLACK NOVEMBER 01.11. - 30.11.

OUR ONLY SALE OF THE YEAR

-20% OFF EVERYTHING

BLACK NOVEMBER | OUR ONLY SALE OF THE YEAR | -20% OFF

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Shipping

We ship worldwide from our warehouse in Germany. Reference the table below for shipping times and costs to your country.

Orders are shipped Monday to Friday, excluding German public holidays. After we receive your order, our team works extremely quickly and reliably to pick and pack it as soon as possible. We ultimately ship your package within 24 hours of the order receipt, but at a maximum of 2 business days. This process may take longer during launches, specials, holidays, and sale periods.

DESTINATION
COSTS
SERVICE
DELIVERY TIME
GERMANY

3,99€

DHL Parcel 1-3 Business Days
AUSTRIA

6 pieces or less 5,99€

7 pieces or more 11,99€

DHL Warenpost Premium

DHL Parcel Premium

2-4 Business Days
SWITZERLAND & LIECHTENSTEIN

6 pieces or less 8,99€

7 pieces or more 16,99€ 

DHL Warenpost Premium

DHL Parcel

3-6 Business Days
FRANCE

6 pieces or less 5,99€

7 pieces or more 11,99€

DHL Warenpost Premium

DHL Parcel Premium

2-4 Business Days
REST OF EUROPE

6 pieces or less 7,99€

7 pieces or more 12,99€

DHL Warenpost Premium

DHL Parcel Premium

3-8 Business Days
UNITED KINGDOM

6 pieces or less 7,99€

7 pieces or more 12,99€

DHL Warenpost Premium

DHL Parcel Premium

3-6 Business Days
UNITED ARAB EMIRATES

6 pieces or less 9,99€

7 pieces or more 34,99€

DHL Warenpost Premium

DHL Parcel Premium

8-12 Business Days
UNITED STATES & CANADA

6 pieces or less 9,99€

7 pieces or more 34,99€

DHL Warenpost Premium

DHL Parcel Premium

6-10 Business Days
AUSTRALIA

6 pieces or less 9,99€

7 pieces or more 34,99€

DHL Warenpost Premium

DHL Parcel

10-14 Business Days
NORTHERN AFRICA

6 pieces or less 9,99€

7 pieces or more 27,99€

DHL Warenpost Premium

DHL Parcel Premium

8-14 Business Days
ASIA

6 pieces or less 9,99€

7 pieces or more 34,99€

DHL Warenpost Premium

DHL Parcel Premium

10-14 Business Days
REST OF THE WORLD

6 pieces or less 9,99€

7 pieces or more 34,99€

DHL Warenpost Premium

DHL Parcel

8-16 Business Days

International Shipments

Most international orders are shipped via DHL Warenpost. Please note that the tracking for Warenpost is different and less detailed than for regular parcel deliveries.

It might happen that your parcel gets handed over to another carrier in your individual country, so you can also use their tracking as soon as this has taken place.

Duties & Taxes

All goods imported into a country outside the EU must be declared to customs, and additional customs duties or import fees may apply, which are not displayed when the order is completed. You can find more information about customs here.

We have no control over these costs, and therefore cannot provide any information on how high they will be. If you would like to find out about the amount in advance, we recommend contacting your local customs office.

Please note that you will be responsible for paying the required duties & taxes upon delivery, and the shipping carrier may not release the package without payment.

Tracking

All our shipments, regardless of the destination country, can be tracked via a tracking link in the shipping confirmation email or within your CALUA account. Alternatively, the shipment can also be tracked directly with the respective carrier using the shipping number.

If the carrier’s tracking link for your order does not show activity or movement for more than 5 business days, please contact us to investigate.

You'll find further information about shipping & delivery in our FAQs. In case you need any further assistance, feel free to contact us at any time.