CUSTOMER CARE
Product
Use our Size Guide in order to measure your body and find the perfect size for you.
Our goal is for you to get perfectly fitting items without having to order and return multiple sizes. For this reason, we try everything we can to implement our cuts as true to size as possible and also provide you with a size chart with information on the measurements and fits of the items on every product page.
I am between two sizes, should I choose the smaller or the larger size?
Whether you choose the smaller or larger size primarily depends on which fit you prefer. Almost all of our bikinis are adjustable, so you can definitely wear both sizes. For this reason, you should ask yourself whether you prefer a little more fabric or whether you want to wear your bikini a little more cheeky. Based on that, you can make the decision.
It's similar with loungewear: do you prefer the garments to only be slightly oversized, or do you like a very loose fit?
As you can see, it's more about the fit than the fact that the pieces won't fit you. If you are still unsure, you can send us a message at any time and we will advise you personally.
First and foremost, you should follow the care and washing instructions found on the care label on the inside of your CALUA pieces.
DO’S
Always wash your CALUA items together with similar colors and never hotter than the temperature that you can find on the care label. In the case of bikinis, the care label is printed on the inside.
If you are unsure, it is better to wash your items at a lower temperature than specified.
To preserve the colors of your bikinis for as long as possible, we also recommend that you rinse them out with some tap water after swimming - but please do not wring them out, as this could change the fit!
Dont's
Never wash your CALUA items hotter than specified on the care label. Never wash dark and light colored items together. Don't use too much detergent and never use bleaching products! Only put items in the dryer that are indicated on the care label as suitable. Do not iron over prints, decorative hems, and embroidery.
With our loungewear you will find another label with a barcode next to the care label, which takes you to an exclusive page about your CALUA product. There you will find more information about caring for your favorite items.
To receive an email or SMS when the item you want is back in stock, you can sign up for notifications on the product page and allow us to contact you as soon as we have the item back in stock.
Unfortunately, in most cases we cannot predict exactly when and whether the item will be available again.
Sustainability is one of the most important values at CALUA. We have been trying to work and produce as sustainable as possible since the beginning. We choose our suppliers, fabrics and packaging with great care and, in line with our definition of sustainability, we always choose the most sustainable and highest quality option. You should take a look at our sustainability page. There you will find all information about sustainability at CALUA.
Sure! Here's our Size Guide.
Our goal is for you to get perfectly fitting items without having to order and return multiple sizes. For this reason, we try everything we can to implement our cuts as true to size as possible and also provide you with a size chart with information on the measurements and fits of the items on every product page.
I am between two sizes, should I choose the smaller or the larger size?
Whether you choose the smaller or larger size primarily depends on which fit you prefer. Almost all of our bikinis are adjustable, so you can definitely wear both sizes. For this reason, you should ask yourself whether you prefer a little more fabric or whether you want to wear your bikini a little more cheeky. Based on that, you can make the decision.
It's similar with loungewear: do you prefer the garments to only be slightly oversized, or do you like a very loose fit?
As you can see, it's more about the fit than the fact that the pieces won't fit you. If you are still unsure, you can send us a message at any time and we will advise you personally.
Most of our bikini tops come with removable pads. So you can simply wear them, take them out or replace them with your own according to your own preferences. You can find out if the top you like has pads included in the individual product description and in the product details on the product page.
The following tops do NOT include pads: BAE TOP, RAYE TOP. However, we have left openings for pads on the BAE TOP, so that you are welcome to insert some later.
We always create our designs in such a way that they provide the best possible hold. Nevertheless, the cup size and the individual wearing comfort also play an important role.
We can recommend the RAYE TOP especially for large cups, as it provides very good support because of its wide straps with an additional elastic band on the inside.
In addition, the BAE TOP is very popular with girls with larger bust sizes because it conceals a little and still looks super sexy!
You can find more information about the fit of our bikini tops in the product description on the respective product pages.